Ceramic Inner Coating Insulated Travel Mug

A: Our products have obtained several international certifications, such as CE, FDA, LFGB, etc. These certifications ensure that our products meet the safety and quality standards of different regions. If you need specific certifications for your target market that we don't currently have, we can explore the possibility of obtaining them, although it may involve additional costs and time.

A: Yes, we can provide samples. You need to pay for the sample cost and the shipping fee. The sample cost will be deducted from your future order if you place an order with us. We usually send out samples within 5-7 days after receiving the payment, and we will provide you with the tracking number for your reference.

A: We usually accept 30% deposit in advance by T/T (Telegraphic Transfer), and the balance should be paid before shipment or upon sight of the Bill of Lading (BL) copy. For long-term and reliable customers, we may consider more flexible payment options such as L/C (Letter of Credit) or installment payments, depending on the order value and negotiation.

A: We have a strict quality control system in place. Our production process follows international standards and is monitored at every stage. We conduct multiple inspections, including incoming raw material inspection, in-process inspection, and final inspection before packaging. Additionally, we have obtained relevant quality certifications such as CE,LFGB,CE,etc, which further demonstrate our commitment to providing high-quality products. We also welcome third-party inspections if you prefer.

A: After receiving the deposit and confirming all order details, the production usually takes about 5~40 days, depending on the order quantity and whether it is a customized order. Then, it takes an additional 5~30 days for shipping, depending on the destination and the shipping method chosen. So, in total, you can expect to receive your goods within 70 days from the date of deposit. Please note that unforeseen circumstances such as raw material shortages or extreme weather conditions may cause slight delays, but we will always keep you updated in such situations.